Privacy Policy Telkids – Famihood
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you.
Information We Collect
While using our service, we may ask to provide us with certain personally identifiable information that can be used to contact or identify you. May include, but is not limited to:
Email address, First name and last name, Age, birth date of children under your care, gender at birth of children under your care, and name of children under your care.
We can also use cookies to assist us in delivering and analyzing the services (e.g., how many times a webpage or ad is viewed). Cookies can also be used to customize our content or the ads we display.
Collecting and Managing Your Data
We collect and manage personal data when we use third-party services for operations like technical support, sending shipping notices, email marketing, order and payment processing.
These are the third-party services Telkids LLC uses: Firebase (firebase.google.com/support/privacy); Jwplayer (https://www.jwplayer.com/legal/tos).
The Company may allow You to create an account and log in to use the Service through the following Third-party Social Media Services: Google (on devices running Android only), Apple (on devices running iOS only)
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account. These services may be deprecated at any time, and if so, we Will provide you with alternative log-in methods
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, treat, transfer and store it in a manner consistent with this Privacy Policy.
We collect and manage data of a non-personal type when you engage with our website and engage with our apps. We can also receive data of a non-personal type about you via third-party analytics providers, indirectly. Your data is not shared with us and this information is used only to support our apps (and the privacy policies of these providers are listed here): Google Analytics (policies.google.com/privacy); Facebook Analytics (facebook.com/policy.php); The following external attribution platforms are used to monitor installations of our apps, gauge the parental experience and track events in-app in the parental zone of the apps (see the following privacy policy): Appsflyer (appsflyer.com/privacy-policy).
How We Use Your Data
We only collaborate with third-party companies that agree to respect this privacy policy and to not use your data for any other reasons. The information we collect from you is used to: Manage your order(s) and administer your account; Give technical support; Better understand how you use our apps and website; Analyze and improve our digital services; Get in touch about new features and services that may interest you; Send you push notifications (only if you have given consent); Tell you about new deals or services or products of possible interest to you; Personalize the content viewed when kids use our educational services to ensure their experience fits their skill level.
We may share your personal information in the following situations: With Service Providers: to monitor and analyze the use of our Service, to advertise on third party websites to You after You visited our Service, to contact You. For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company. With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us. With Business partners: We may share, transfer and sell Your information and Personal Data with Our business partners to offer You products, services or promotions.
How We Keep Your Data Safe
We are wholly committed to keeping your information safe. We have adopted reasonable technical, administrative, and physical procedures to help protect this information from loss, misuse, and alteration, including encryption as appropriate. It should be noted that no data transmission or storage procedure can be guaranteed to be completely foolproof. We hope you will feel confident using the Services, but we are unable to guarantee the security of any data either you or your child transmits to us.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be shared, sold and transferred. Your Personal Data may be transferred, treated, stored and used in the United States of America or in any other place, by our Company and its affiliated companies and/or subsidiaries. Also, Your personal data may be transferred to third parties with which we have (or may have in the future) collaborations, licensing or other agreements and/or other commercial arrangements, including without limitation, with third parties that may offer their own or third party’s goods and services to you. By agreeing to this privacy policy, submitting your Personal Data and/or by using our Services, you agree to such use, sale and transfers of your Personal Data. You have the right to oppose such use, sale and transfers of your personal data by giving us written notice to support@famihood.com and through the links in the app and website.
How long do we store your data?
We only store your personal data for the time necessary for the purposes set out in this privacy policy unless a longer retention period is required or allowed by law (for example, for tax, accounting or other legal purposes). Your personal data will not be held for longer than the period in which you have an account open with us. Once we no longer have a legitimate business reason to process your personal data, we will delete or anonymize it. If this is not possible (perhaps because your personal data has been backed-up in storage archives), we will proceed to safely store your personal information and free from any further processing until final deletion is possible.
Where We Safely Store Your Data
The information can be stored in the United States as well as in other countries. To comply with the products and services we provide and the external services we use, such as processing payments, the data you share with us can be transferred to other countries.
If we do transfer your data to other countries, we will take the necessary steps to guarantee that all personal information you have provided will continue to be properly safeguarded. By engaging with our site and using our services, you provide your consent to any data transfer as needed.
Request access to Your Personal Data
The right to access, update or delete the information. Whenever made possible, you can access, update or request deletion of Your Personal Data in your 'account' settings section. You can contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
Other Website Privacy Policies
Sometimes we share links to other websites or services. Telkids LLC has no responsibility over these companies or the services they provide and sharing a link to them does not constitute any endorsement by us. Telkids LLC privacy policy only applies to our website and when you visit another website via a link from us, we recommend you also revise that sites privacy policy. By using our services you may also be subject to the terms of use and privacy practices of third-party services not controlled by us. Mobile app stores, software platforms, online social media and payment processors are just some examples.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and update the “Last updated” date at the top of this Privacy Policy.
If you’ve got any queries or issues about Telkids LLC privacy practices, get in contact with us at support@famihood.com
